FAQ: Little Monster Detectives
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Do the books come in softcover or hardcover binding?

All printed core books come in hardcover binding. You can see some samples of the current books of the game that we’ve published in Spanish here (www.nosolorol.com).

Last updated: September 23, 2019 07:32

How do I add my add-ons?

If you want to add an add-on to your pledge, please add the specified amount to your total pledge amount.

Sometime after the campaign, you will be invited to BackerKit, a pledge manager where you can sort out the details and handle any additional shipping charges.

Last updated: September 23, 2019 07:33

How will the proofreading and game edition look like?

All published materials for the game will have native English-speaking professional editors assigned, as well as qualified proof-readers, to make sure the content is of utmost quality.

None of the text we supply here during the Kickstarter campaign is the final version (to keep turn-around-times low). We did our best to bring you the best sample materials, but it is not the final version.

Last updated: September 23, 2019 07:33

I’ve pledged extra to cover some upgrades, but how do I tell you what they are?

This information will be collected at the end of the campaign when surveys get sent out to backers. So expect to give this information in November.

Last updated: September 23, 2019 07:33

Will you be using a pledge manager like Backerkit?

Yes! We’ll be using Backerkit when the campaign concludes. We trust Backerkit because they have proven to function successfully in other roleplaying game campaigns like Fate Core by Evil Hat or 7th Sea Second Edition by John Wick Presents.

Last updated: September 23, 2019 07:33

Are there any discount/savings by carrying out a group purchase? Can a group purchase include items from different pledge levels?

At each pledge level, you can add additional copies as add-ons and you will only be responsible for the shipping charges for the first one.

Last updated: September 23, 2019 07:33

I want this game, but I also want to support my favorite local store. How can I do it?

Stores can buy the game at a discount rate with special pledges. Just tell your local store to collaborate in the campaign or to write us at world@nosolorol.com

Last updated: September 23, 2019 07:33

I’m an international customer. What about international shipping cost (including VAT and the like)?

We are going to have two basements to distribute the game: one at USA and another one in the European Union. Backers from USA and EU shipping costs are as indicated. In other countries, added duties or taxes required by the nation of destination are the backer’s responsibility.

Last updated: September 23, 2019 07:33

This game is published in Spanish and French. May I pledge to receive the game in one of this languages?

Unfortunately, no. This campaign is just for the English version of the game. If you want to buy a copy in Spanish, ask us at world@nosolorol.com. For a French version, contact our partner La Loutre Rôliste (https://www.laloutreroliste.fr/)

Last updated: September 23, 2019 07:33

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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